FAQ’s
Long Distance Relationship Shipping
Keep the love alive with our Long Distance Relationship Service! We send personalized gifts to both of your addresses, ensuring you both feel cherished and connected. Celebrate your unique bond with thoughtful surprises that bring joy and closeness, no matter the distance. Let us help you turn every mile into a smile!
How Does Sizing Work?
All Rings are adjustable in size.
The rings can be re-sized or adjusted to:
Men:
Width: 4mm
US sizing: US5 - US13
UK sizing: J-1/2 - Z-1/2
EU sizing (Inside Circumference): 49.3mm - 69.7mm
Diameter: 15.7mm - 22.2mm
Women:
Width: 3mm
US sizing: US4 - US11
UK sizing: H - V-1/2
EU sizing (Inside Circumference): 46.8mm - 64.6mm
Diameter: 14.9mm - 20.6mm
Note: Adjust the ring with caution. 925 Sterling Silver is a soft metal and prone to bending. Please read the instructions or watch the instruction video on how to resize the ring.
What Is The Warranty?
Warranty:
All items have a 12 month warranty upon arrival date.
Warranty Void:
- Damage done by chemicals.
- Damage done by cleanings goods not meant for silver.
- Damage done by incorrect ring adjustments.
- Damage done by wreckless usage.
Returns:
All items have a 14 days return policy excluding the exemptions.
Returns exemptions:
- Items with customization.
- Returns outside return window.
- Items damaged by customer.
How Do I Clean My Rings?
Cleaning Instructions:
Clean with the cloth that is sent with the package. Please do not clean with any other chemicals aside from silver polish. If cleaned with other chemicals, the warranty is void.
Click here to see how you can clean your ring
Care Instructions:
Adjust the ring with caution. 925 Sterling Silver is a soft metal and prone to bending. Please read the instructions or watch the instruction video on how to resize the ring.Click here to see how you can resize your ring
Please avoid contact with chemicals. Take your ring off when cleaning or swimming.